If the size ordered is not the right one, or the color is not what you thought (or for any other reason), you can return the product within 30 days of purchase with to the "Free Substitution".
Guarantee "FREE SUBSTITUTION"
Send an email within 30 days of receiving the product to firstname.lastname@example.org indicating request for substitution of the product, supplying :
1. The invoice number;
2. Article code and relative size;
3. Article code of the product desired in exchange and size;
4. Your personal details (name , surname, address, telephone number);
therefore send the article to be exchanged at your expense. Once we recieve it we will send you the product requested at our expense via express courier.
For reimbursement or exchange of products, the product and its packaging must be integral. Clearly you have the right to reimbursement or exchange after having opened the packaging and tried the product, however the product must not show signs of use and or washing